Description: Our Computer Setup & Support. Most virus removals are in this category.
Each additional computer is half off at $50 in same visit. (See our Pricing for details)
*Note: If the operating system file system/structure has become corrupted due to the virus, the service is then considered a “System Corruption Repair” thus be re-imaged / reformatted. Or if the disk has become unstable, it may require the Disk Repair Service. If either of those are required, you pay for the higher service fee (we will not double charge you).
- Removal of all viruses, spyware, malware and rootkits from the computer
- Repair any operating system issues (boot issues, blue screen of death, etc)*
- Apply system ‘tweaks’ to optimize system performance,
- Update operating system with any unapplied critical and important updates,
- Schedule Weekly or Daily Virus Scanning (based on your needs),
- Schedule Weekly or Daily Malware Scanning (based on your needs),
- Check Firewall and Router to ensure basic security settings are active,
- Schedule Weekly or Monthly (based on your needs) System Defragmention,
- Answer any and all questions and give advice on security software solutions.
- Provide on demand remote connection assistance 24/7
Our Satisfaction Guaranty Promise:
We are great at our job, sometimes these viruses / malware / spyware are a little more invasive and buried a little deeper in the system than most. We provide a unheard of 15 day guaranty to cover any reoccurring issues, remotely or onsite.
If, after 15 days after we fix your computer, you are not completely satisfied with the fix, contact us and we will do our best to resolve the issue at no additional cost to you!*
(Examples of this would be, we came out to remove a virus causing pop-ups, and you go onto your computer the next day, and your still getting some pop-ups)
*As long as the issue is based on the original issue, and not a new issue, virus, or incident. Still not convinced to use us? Check out our client testimonials
