Your local Cottage Grove, MN certified Computer Services and Web Development company serving the entire St. Paul and Minneapolis area and western Wisconsin

Remote Assistance



While most competitors offer different packages for remote support, remote administration, training and sales (and also charge for them…) LutchenPC provides a one-stop remote solution for everything you need for free!

Are you experiencing an error message, slowdown, crashing or freezing? Do you need help with Spyware, Adware or Virus removal? If you can connect to the Internet, we are available and ready to help you right now.

We can give a computer diagnostic assessment and system audits through the internet while you watch. Our remote service is safe, secure and your confidential. Usually, within 15-30 minutes we’ll be able to diagnose the problem and give you an estimate of the work that is needed. There is no obligation for this free service. Whenever feasible, we attempt to repair your system at that time in order to minimize your system downtime. However, when that is not possible, your system will need to be checked in for further service.

Teamwork, presentations and sales talks – a picture says more than a thousand words.
Our remote connect allows direct way to share your desktop with us and vice-versa for the ideal solution for online collaboration.

Our remote connection has integrated file transfer that allows you to copy files and folders, which also works behind firewalls.

Disclaimer - LUTCHEN COMPUTER SERVICES IS NOT RESPONSIBLE FOR ANY DATA LOSS. We recommend that customers perform a complete backup prior to handing over their systems for repairs or upgrades By using this “Remote Support Service” you agree that:

All remote service and software provided “as is” and at customers sole risk. You are responsible for backup of your data and applications. Some tech problems may not be suitable for resolution via remote support Link. Lutchen Computer Services is not liable for consequential damages of any kind.